:root {
  --bg: #f5f7fb;
  --panel: #ffffff;
  --ink: #172033;
  --muted: #6b7280;
  --line: #dfe5ee;
  --brand: #2f6f73;
  --brand-dark: #214f52;
  --risk: #9b1c1c;
  --shadow: 0 16px 40px rgba(23, 32, 51, 0.08);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: Arial, "Microsoft YaHei", sans-serif;
  background: var(--bg);
  color: var(--ink);
}

.hidden {
  display: none !important;
}

.login-screen {
  position: fixed;
  inset: 0;
  z-index: 100;
  display: grid;
  place-items: center;
  padding: 20px;
  background: var(--bg);
}

.login-panel {
  width: min(360px, 100%);
  display: grid;
  gap: 16px;
  padding: 28px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
  box-shadow: var(--shadow);
}

.login-panel h1,
.login-panel p {
  margin: 0;
}

.login-panel h1 {
  font-size: 24px;
}

.login-panel > div p {
  margin-top: 5px;
  color: var(--muted);
}

.login-error {
  min-height: 20px;
  color: var(--risk);
  font-size: 13px;
}

button,
input,
textarea,
select {
  font: inherit;
}

button {
  cursor: pointer;
}

.panel-head p,
.customer-header p {
  margin: 0;
  font-size: 13px;
  line-height: 1.5;
}

.eyebrow {
  margin: 0 0 5px;
  color: var(--brand);
  font-size: 12px;
  font-weight: 700;
}

.main {
  padding: 12px;
  min-width: 0;
  height: 100vh;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  margin-bottom: 10px;
  flex: 0 0 auto;
}

.topbar h2 {
  margin: 0;
  font-size: 20px;
  letter-spacing: 0;
}

.topbar-title {
  min-width: 0;
}

.topbar-heading {
  display: flex;
  align-items: center;
  gap: 12px;
  flex-wrap: wrap;
}

.topbar-actions,
.action-row,
.filters {
  display: flex;
  gap: 8px;
  align-items: center;
  flex-wrap: wrap;
}

.customer-search-wrap {
  margin: 12px 0 10px;
}

.quick-filters {
  margin-top: 8px;
}

.search-input {
  min-height: 38px;
  width: 100%;
}

.primary-btn,
.ghost-btn,
.text-btn,
.chip,
.scope-select {
  min-height: 36px;
  border-radius: 8px;
  border: 1px solid var(--line);
  padding: 8px 12px;
  background: #fff;
  color: var(--ink);
}

.scope-select {
  min-width: 190px;
}

.compact-select {
  min-width: 104px;
}

.primary-btn {
  background: var(--brand);
  color: #fff;
  border-color: var(--brand);
}

.ghost-btn:hover,
.chip:hover,
.text-btn:hover {
  border-color: var(--brand);
  color: var(--brand-dark);
}

.file-btn {
  position: relative;
  overflow: hidden;
}

.file-btn input {
  position: absolute;
  inset: 0;
  opacity: 0;
}

.text-btn {
  border: 0;
  background: transparent;
  color: var(--brand-dark);
  padding: 4px;
}

.chip {
  min-height: 30px;
  padding: 5px 10px;
  font-size: 13px;
}

.chip.active {
  background: #e5f1ef;
  color: var(--brand-dark);
  border-color: #b8d8d4;
}

.view {
  display: none;
}

.view.active {
  display: block;
  flex: 1 1 auto;
  min-height: 0;
  overflow: auto;
}

#workspace.view.active {
  flex: 1 1 auto;
  min-height: 0;
  overflow: hidden;
}

.workspace-grid {
  display: grid;
  grid-template-columns: 220px minmax(480px, 1fr) 420px;
  gap: 16px;
  align-items: stretch;
  height: 100%;
  min-height: 0;
}

.panel,
.sub-panel,
.assistant-card {
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.panel,
.sub-panel {
  padding: 16px;
}

.panel-head,
.customer-header,
.card-title {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
}

.panel h3,
.sub-panel h4,
.assistant-card h4 {
  margin: 0 0 4px;
}

.panel-head p,
.customer-header p,
.card-title span {
  color: var(--muted);
}

.customer-panel {
  min-height: 0;
  padding: 14px;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.customer-panel .panel-head p {
  font-size: 12px;
}

.customer-panel .panel-head {
  align-items: flex-start;
}

#customer-list-count {
  flex: 0 0 auto;
  white-space: nowrap;
}

.customer-list {
  display: grid;
  gap: 10px;
  margin-top: 14px;
  min-height: 0;
  overflow: auto;
  padding-right: 4px;
}

.customer-item {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: #fff;
  text-align: left;
  display: flex;
  align-items: center;
  gap: 8px;
}

.customer-item.active {
  border-color: var(--brand);
  background: #f1f8f7;
}

.customer-item h4 {
  margin: 0;
  font-size: 15px;
  line-height: 1.35;
}

.customer-name-wrap {
  min-width: 0;
  display: grid;
  gap: 3px;
  flex: 1;
  cursor: text;
}

.customer-name-wrap h4,
.customer-name-wrap small {
  overflow-wrap: anywhere;
  white-space: normal;
  word-break: break-word;
}

.customer-name-wrap small {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.status-pill,
.mini-pill {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 3px 8px;
  border-radius: 999px;
  background: #edf3f7;
  color: #31546b;
  font-size: 12px;
  font-weight: 700;
}

.mini-pill.risk {
  background: #fdecec;
  color: var(--risk);
}

.chat-panel,
.profile-panel {
  min-width: 0;
}

.customer-header {
  margin-bottom: 10px;
  padding-bottom: 10px;
  border-bottom: 1px solid var(--line);
}

.customer-header p {
  color: var(--muted);
  margin: 4px 0 0;
  font-size: 13px;
}

.assistant-card {
  padding: 14px;
}

.chat-panel {
  padding: 14px;
  min-height: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.customer-header .status-pill {
  display: none;
}

.customer-header h3 {
  margin: 0;
  font-size: 20px;
  line-height: 1.25;
}

.profile-panel {
  min-height: 0;
  overflow: auto;
}

.profile-sales-summary {
  display: grid;
  gap: 8px;
  margin: 12px 0 18px;
}

.sales-summary-card {
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-left: 3px solid var(--brand);
  border-radius: 8px;
  background: #fbfcfe;
}

.sales-summary-card strong {
  color: var(--brand-dark);
  font-size: 12px;
}

.sales-summary-card p {
  margin: 5px 0 0;
  font-size: 13px;
  line-height: 1.5;
}

.full-profile-drawer {
  margin: 12px 0 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.full-profile-drawer > summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 10px 12px;
  cursor: pointer;
  color: var(--brand-dark);
  font-size: 13px;
  font-weight: 800;
}

.full-profile-drawer > summary small {
  color: var(--muted);
  font-size: 11px;
  font-weight: 400;
}

.full-profile-drawer .profile-22-dimensions {
  padding: 0 12px 12px;
}

.profile-22-dimensions {
  display: grid;
  gap: 20px;
}

.dimension-layer {
  --layer-color: #7f77dd;
  --layer-bg: #eeedfe;
}

.dimension-decision {
  --layer-color: #1d9e75;
  --layer-bg: #e1f5ee;
}

.dimension-blocker {
  --layer-color: #d85a30;
  --layer-bg: #faece7;
}

.dimension-timing {
  --layer-color: #d4537e;
  --layer-bg: #fbeaf0;
}

.dimension-language {
  --layer-color: #ba7517;
  --layer-bg: #faeeda;
}

.dimension-layer-header {
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  margin-bottom: 8px;
  padding-left: 9px;
  border-left: 3px solid var(--layer-color);
}

.dimension-layer-header span {
  display: grid;
  place-items: center;
  min-height: 30px;
  border-radius: 8px;
  background: var(--layer-bg);
  color: var(--layer-color);
  font-size: 12px;
  font-weight: 800;
}

.dimension-layer-header strong {
  font-size: 14px;
}

.dimension-list {
  display: grid;
  gap: 6px;
}

.dimension-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.dimension-card summary {
  display: grid;
  grid-template-columns: 32px minmax(0, 1fr);
  gap: 2px 8px;
  padding: 9px 10px;
  cursor: pointer;
}

.dimension-card summary strong {
  font-size: 13px;
}

.dimension-card summary small {
  grid-column: 2;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.4;
}

.dimension-number {
  grid-row: 1 / span 2;
  color: var(--layer-color);
  font-size: 11px;
  font-weight: 700;
}

.dimension-card textarea {
  min-height: 84px;
  border: 0;
  border-top: 1px solid var(--line);
  border-radius: 0 0 8px 8px;
  font-size: 13px;
}

.profile-title {
  padding-bottom: 12px;
  border-bottom: 1px solid var(--line);
}

.profile-section {
  padding: 12px 0;
  border-bottom: 1px solid var(--line);
}

.profile-section:last-child {
  border-bottom: 0;
}

.profile-conclusion p {
  margin: 8px 0 0;
  line-height: 1.55;
  font-size: 14px;
}

.section-label {
  color: var(--brand-dark);
  font-size: 12px;
  font-weight: 800;
}

.profile-tags {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 10px;
}

.compact-form {
  display: grid;
  gap: 9px;
  margin-top: 10px;
}

.compact-form input,
.compact-form select,
.profile-panel textarea {
  padding: 8px 9px;
  font-size: 13px;
}

.profile-panel textarea {
  min-height: 78px;
}

label,
.full-label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
}

input,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 9px 10px;
  background: #fff;
  color: var(--ink);
}

textarea {
  resize: vertical;
  min-height: 92px;
  line-height: 1.5;
}

.full-label {
  margin-top: 10px;
}

.notice {
  margin-top: 10px;
  padding: 10px;
  border-radius: 8px;
  background: #fff7ed;
  color: #8a4b11;
  font-size: 13px;
  line-height: 1.5;
}

.dialogue-card {
  flex: 1 1 auto;
  min-height: 0;
  display: flex;
  flex-direction: column;
}

.chat-transcript {
  flex: 1;
  display: grid;
  align-content: start;
  gap: 8px;
  min-height: 180px;
  max-height: none;
  margin-top: 6px;
  padding: 6px 2px 8px;
  overflow-y: auto;
}

.chat-turn {
  display: grid;
  gap: 6px;
}

.chat-bubble {
  width: fit-content;
  max-width: calc(100% - 18px);
  padding: 7px 9px;
  border-radius: 8px;
  font-size: 14px;
  line-height: 1.48;
  white-space: pre-wrap;
}

.chat-bubble.user {
  justify-self: end;
  background: #dff1ef;
  border: 1px solid #bddbd7;
  color: var(--ink);
}

.chat-bubble.assistant {
  justify-self: start;
  border: 1px solid #d9dfeb;
  background: #f8fbff;
  color: var(--ink);
}

.chat-bubble p {
  margin: 0 0 5px;
}

.chat-bubble p:last-child {
  margin-bottom: 0;
}

.recommended-materials {
  display: grid;
  gap: 5px;
  margin: 6px 0;
  padding-top: 6px;
  border-top: 1px solid #d9e7f3;
}

.recommended-material-card {
  display: grid;
  grid-template-columns: minmax(0, 1fr) max-content;
  gap: 6px;
  align-items: center;
  padding: 6px 7px;
  border: 1px solid #c8dce8;
  border-radius: 8px;
  background: #fff;
}

.recommended-material-card b,
.recommended-material-card span {
  display: block;
}

.recommended-material-card span {
  margin-top: 2px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.3;
}

.recommended-material-actions {
  display: flex;
  gap: 4px;
  flex-wrap: nowrap;
  justify-content: flex-end;
}

.recommended-material-actions .text-btn {
  white-space: nowrap;
}

.ai-progress {
  display: grid;
  gap: 10px;
  min-width: min(420px, 72vw);
}

.ai-progress-head {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--ink);
}

.ai-spinner {
  width: 16px;
  height: 16px;
  border: 2px solid #cfe0df;
  border-top-color: var(--brand);
  border-radius: 999px;
  animation: spin 0.8s linear infinite;
}

.ai-progress-steps {
  display: grid;
  gap: 8px;
}

.ai-progress-step {
  display: grid;
  grid-template-columns: 22px minmax(0, 1fr);
  align-items: center;
  gap: 8px;
  color: var(--muted);
}

.ai-progress-step span {
  display: inline-grid;
  place-items: center;
  width: 22px;
  height: 22px;
  border: 1px solid var(--line);
  border-radius: 50%;
  font-size: 12px;
  font-weight: 700;
  background: #fff;
}

.ai-progress-step em {
  font-style: normal;
}

.ai-progress-step.active {
  color: var(--ink);
  font-weight: 700;
}

.ai-progress-step.active span,
.ai-progress-step.done span {
  border-color: var(--brand);
  background: var(--brand);
  color: #fff;
}

@keyframes spin {
  to {
    transform: rotate(360deg);
  }
}

.chat-empty {
  align-self: center;
  justify-self: center;
  max-width: 340px;
  margin: 70px 0;
  text-align: center;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.6;
}

.chat-composer {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: end;
  gap: 8px;
  padding-top: 10px;
  border-top: 1px solid var(--line);
}

.message-input {
  min-height: 128px;
  max-height: 190px;
  resize: vertical;
}

.send-btn {
  min-width: 68px;
  min-height: 48px;
}

.send-btn:disabled {
  cursor: wait;
  opacity: 0.65;
}

.live-assist {
  position: fixed;
  right: 22px;
  bottom: 22px;
  z-index: 80;
  display: flex;
  align-items: flex-end;
  gap: 10px;
}

.live-assist-fab {
  width: 52px;
  height: 52px;
  border: 0;
  border-radius: 50%;
  background: #243b6b;
  color: #fff;
  font-weight: 800;
  box-shadow: 0 14px 34px rgba(36, 59, 107, 0.28);
  cursor: pointer;
}

.live-assist-panel {
  width: min(360px, calc(100vw - 96px));
  border: 1px solid rgba(36, 59, 107, 0.16);
  border-radius: 8px;
  background: #fff;
  box-shadow: 0 18px 46px rgba(24, 32, 48, 0.18);
  padding: 14px;
}

.live-assist.collapsed .live-assist-panel {
  display: none;
}

.live-assist-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: flex-start;
  margin-bottom: 12px;
}

.live-assist-head strong,
.live-assist-head span,
.live-assist-field {
  display: block;
}

.live-assist-head span {
  margin-top: 3px;
  color: #687083;
  font-size: 12px;
}

.live-assist-field {
  color: #465064;
  font-size: 12px;
  font-weight: 700;
}

.live-assist-field input {
  width: 100%;
  margin-top: 6px;
  border: 1px solid #d8dee9;
  border-radius: 6px;
  padding: 9px 10px;
  font: inherit;
}

.live-assist-actions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin: 12px 0;
}

.live-assist-matches {
  display: grid;
  gap: 8px;
  max-height: 220px;
  overflow: auto;
}

.live-assist-match {
  width: 100%;
  border: 1px solid #e0e5ef;
  border-radius: 8px;
  background: #f8fafc;
  padding: 9px 10px;
  text-align: left;
  cursor: pointer;
}

.live-assist-match.active {
  border-color: #243b6b;
  background: #eef4ff;
}

.live-assist-match strong,
.live-assist-match span {
  display: block;
}

.live-assist-match span,
.live-assist-empty {
  margin-top: 3px;
  color: #687083;
  font-size: 12px;
}

@media (max-width: 760px) {
  .live-assist {
    right: 12px;
    bottom: 12px;
  }

  .live-assist-panel {
    width: calc(100vw - 84px);
  }
}

.followup-list {
  max-height: 330px;
  overflow: auto;
  display: grid;
  gap: 8px;
  padding-right: 4px;
}

.followup p {
  margin: 0;
  line-height: 1.5;
  font-size: 14px;
}

.followup {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
}

.followup.done {
  opacity: 0.55;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 16px;
}

.metric {
  padding: 16px;
  border-radius: 8px;
  background: #fff;
  border: 1px solid var(--line);
  box-shadow: var(--shadow);
}

.metric span {
  display: block;
  color: var(--muted);
  font-size: 13px;
  margin-bottom: 8px;
}

.metric strong {
  font-size: 28px;
}

.stage-board,
.knowledge-list,
.asset-list,
.ranking-list,
.account-list {
  display: grid;
  gap: 10px;
  margin-top: 12px;
}

.experience-list {
  display: grid;
  gap: 12px;
  margin-top: 14px;
}

.experience-row {
  display: grid;
  gap: 9px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.experience-row.risk {
  border-color: #e8b4b4;
  background: #fff8f8;
}

.experience-meta,
.experience-actions {
  display: flex;
  gap: 8px;
  align-items: center;
  flex-wrap: wrap;
}

.experience-row p {
  margin: 0;
  line-height: 1.55;
}

.experience-row small {
  color: var(--muted);
}

.ai-evaluation-box {
  display: grid;
  gap: 8px;
  padding: 10px;
  border: 1px solid #c8dce8;
  border-radius: 8px;
  background: #f8fbff;
}

.ai-evaluation-box p {
  margin: 0;
  font-size: 13px;
}

.ai-evaluation-head {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: center;
  flex-wrap: wrap;
}

.ai-evaluation-head span {
  color: var(--muted);
  font-size: 12px;
}

.ai-fallback-note {
  padding: 7px 9px;
  border: 1px solid #f1d28a;
  border-radius: 8px;
  background: #fff8e5;
  color: #7a4b00;
  font-size: 12px;
}

.ai-evaluation-versions {
  display: grid;
  gap: 8px;
}

.ai-evaluation-version {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: center;
  padding: 8px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.ai-evaluation-version p {
  margin-top: 4px;
}

.compact-steps {
  margin: 0;
  padding-left: 18px;
  color: var(--ink);
  line-height: 1.65;
}

.review-status-filters {
  margin-top: 12px;
}

.journey-head {
  margin-top: 22px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.strategy-performance {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 10px;
  margin-top: 14px;
}

.strategy-item {
  display: grid;
  gap: 5px;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.strategy-item span,
.strategy-item small {
  color: var(--muted);
}

.knowledge-editor {
  display: grid;
  grid-template-columns: 150px minmax(180px, 1fr) minmax(180px, 1fr);
  gap: 10px;
  margin-top: 14px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--line);
}

.knowledge-editor label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
}

.knowledge-editor input,
.knowledge-editor select,
.knowledge-editor textarea {
  width: 100%;
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
}

.knowledge-editor textarea {
  min-height: 90px;
  resize: vertical;
}

.knowledge-content-field,
.knowledge-editor .action-row {
  grid-column: 1 / -1;
}

.knowledge-row.inactive {
  opacity: 0.58;
}

.account-row {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) minmax(160px, 1fr) auto;
  gap: 12px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: #fff;
}

.account-row span {
  color: var(--muted);
  font-size: 13px;
}

.material-admin {
  margin-bottom: 16px;
}

.material-form {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) 150px minmax(180px, 1fr) minmax(220px, 1fr) auto;
  gap: 10px;
  align-items: end;
  margin-top: 14px;
}

.material-form label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
}

.material-form input,
.material-form select {
  min-width: 0;
  height: 42px;
  padding: 0 10px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: #fff;
}

.material-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
}

.import-admin-panel {
  margin-bottom: 16px;
}

.import-summary {
  display: grid;
  gap: 12px;
  margin-top: 14px;
}

.import-metrics {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.import-metrics div {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
  background: #fbfcfe;
}

.import-metrics span,
.import-meta span,
.org-import-row span {
  color: var(--muted);
  font-size: 13px;
}

.import-metrics strong {
  display: block;
  margin-top: 5px;
  font-size: 24px;
}

.import-check-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.import-check-grid div,
.import-warning {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: #fff;
}

.import-check-grid strong {
  display: block;
  font-size: 20px;
}

.import-warning {
  display: grid;
  gap: 5px;
  background: #fff7ed;
}

.import-warning.clean {
  background: #f1f8f7;
  border-color: #cce3df;
}

.import-warning span {
  color: var(--muted);
  font-size: 13px;
  line-height: 1.5;
}

.import-meta,
.org-import-row {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
}

.org-import-list {
  display: grid;
  gap: 8px;
}

.org-import-row {
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: #fff;
}

.stage-row,
.knowledge-row,
.asset-row,
.ranking-row {
  display: grid;
  grid-template-columns: 150px 1fr auto;
  gap: 12px;
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  background: #fff;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  margin-top: 16px;
}

.execution-list,
.opportunity-board,
.advice-list,
.priority-list {
  display: grid;
  gap: 10px;
}

.execution-row {
  display: grid;
  grid-template-columns: minmax(80px, 1fr) 70px 64px minmax(180px, 1.4fr);
  gap: 10px;
  align-items: center;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.execution-row.risk {
  border-color: #e8b4b4;
  background: #fff8f8;
}

.execution-row small,
.priority-row small {
  color: var(--muted);
}

.opportunity-board {
  grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
}

.opportunity-item {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfcfe;
}

.opportunity-item span {
  display: block;
  color: var(--muted);
  font-size: 12px;
}

.opportunity-item strong {
  display: block;
  margin-top: 6px;
  font-size: 24px;
}

.advice-row {
  display: grid;
  grid-template-columns: 28px 1fr;
  gap: 10px;
  align-items: start;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.advice-row strong {
  display: grid;
  place-items: center;
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: #e5f1ef;
  color: var(--brand-dark);
  font-size: 12px;
}

.priority-row {
  display: grid;
  grid-template-columns: auto minmax(130px, 1fr) minmax(180px, 1.2fr) minmax(220px, 1.6fr);
  gap: 10px;
  align-items: center;
  padding: 10px 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
}

.bar {
  height: 10px;
  border-radius: 999px;
  background: #e5e7eb;
  overflow: hidden;
}

.bar span {
  display: block;
  height: 100%;
  background: var(--brand);
}

/* Stage 2 layout: top navigation + three work columns. */
.app-shell {
  display: block;
  min-height: 100vh;
}

.app-topnav {
  display: grid;
  grid-template-columns: auto minmax(360px, 1fr) auto;
  gap: 12px;
  align-items: center;
  margin-bottom: 8px;
  padding: 7px 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  box-shadow: var(--shadow);
  flex: 0 0 auto;
}

.app-title {
  display: flex;
  gap: 8px;
  align-items: baseline;
  white-space: nowrap;
}

.app-title strong {
  font-size: 17px;
}

.app-title span,
.top-focus span {
  color: var(--muted);
  font-size: 12px;
}

.top-focus {
  display: flex;
  gap: 10px;
  align-items: center;
  justify-content: flex-end;
  white-space: nowrap;
}

.top-focus strong {
  font-size: 13px;
}

.app-shell.role-sales .app-topnav,
.app-shell.role-sales #user-scope,
.app-shell.role-sales #wechat-scope {
  display: none;
}

.app-shell.role-sales .topbar {
  margin-bottom: 8px;
}

.app-shell.role-sales .topbar-actions {
  justify-content: flex-end;
}

.app-topnav .nav {
  display: flex;
  gap: 6px;
  justify-content: center;
  flex-wrap: wrap;
}

.app-topnav .nav-item {
  border: 1px solid transparent;
  background: #fff;
  color: var(--muted);
  text-align: center;
  padding: 6px 9px;
  border-radius: 8px;
}

.app-topnav .nav-item.active,
.app-topnav .nav-item:hover {
  background: #e5f1ef;
  border-color: #b8d8d4;
  color: var(--brand-dark);
}

.workspace-grid {
  grid-template-columns: 220px minmax(520px, 1fr) 420px;
}

.profile-analysis-status {
  color: #8a5b16;
  font-size: 12px;
  font-weight: 700;
}

.profile-analysis-status.ready {
  color: var(--brand);
}

.modal-screen {
  position: fixed;
  inset: 0;
  z-index: 50;
  display: grid;
  place-items: center;
  padding: 24px;
  background: rgba(15, 23, 42, 0.34);
}

.modal-screen.hidden {
  display: none;
}

.review-dialog {
  width: min(980px, 100%);
  max-height: min(88vh, 880px);
  overflow: auto;
  display: grid;
  gap: 16px;
  padding: 20px;
  border-radius: 8px;
  border: 1px solid var(--line);
  background: #fff;
  box-shadow: 0 24px 70px rgba(15, 23, 42, 0.22);
}

.compact-dialog {
  width: min(640px, 100%);
}

.review-dialog-head,
.review-dialog-actions {
  display: flex;
  gap: 12px;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
}

.review-dialog-head h3 {
  margin: 0;
  font-size: 22px;
}

.review-dialog-head p {
  margin: 4px 0 0;
  color: var(--muted);
}

.review-dialog-controls {
  display: grid;
  grid-template-columns: 180px minmax(240px, 1fr);
  gap: 12px;
}

.review-dialog-controls label,
.review-editor label,
.new-customer-fields label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 13px;
}

.new-customer-fields {
  display: grid;
  gap: 12px;
}

.new-customer-fields input,
.new-customer-fields select,
.new-customer-fields textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px 12px;
  font: inherit;
  color: var(--text);
  background: #fff;
}

.new-customer-fields textarea {
  resize: vertical;
  min-height: 112px;
}

.new-customer-guide {
  display: grid;
  gap: 4px;
  padding: 12px;
  border: 1px solid #cfe2df;
  border-radius: 8px;
  background: #f2faf8;
  color: var(--muted);
  font-size: 13px;
}

.new-customer-guide strong {
  color: var(--brand-dark);
}

.review-editor {
  display: grid;
  gap: 14px;
}

.review-context {
  display: grid;
  gap: 10px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfcfe;
}

.review-context-metrics {
  display: grid;
  grid-template-columns: repeat(5, minmax(120px, 1fr));
  gap: 8px;
}

.review-context-metrics div {
  display: grid;
  gap: 4px;
}

.review-context-metrics span {
  color: var(--muted);
  font-size: 12px;
}

.review-context-metrics strong {
  color: var(--ink);
  font-size: 13px;
}

.review-context p {
  margin: 0;
  color: var(--muted);
  line-height: 1.6;
}

.review-editor-group {
  display: grid;
  gap: 10px;
  padding-top: 12px;
  border-top: 1px solid var(--line);
}

.review-editor-group h4 {
  margin: 0;
  color: var(--ink);
}

.review-editor-fields {
  display: grid;
  grid-template-columns: repeat(2, minmax(240px, 1fr));
  gap: 12px;
}

.review-editor label span {
  color: var(--ink);
  font-weight: 800;
}

.review-editor label small {
  min-height: 18px;
}

.review-editor textarea {
  min-height: 92px;
}

.review-history {
  display: grid;
  gap: 10px;
  padding-top: 14px;
  border-top: 1px solid var(--line);
}

.review-history h4 {
  margin: 0;
}

.review-history-list {
  display: grid;
  gap: 8px;
}

.review-history-item {
  display: grid;
  grid-template-columns: auto auto 1fr;
  gap: 8px;
  align-items: center;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fbfcfe;
}

.review-history-item p {
  grid-column: 1 / -1;
  margin: 0;
  color: var(--muted);
}

@media (max-width: 1180px) {
  .main {
    height: auto;
    min-height: 100vh;
    overflow: visible;
  }

  #workspace.view.active {
    overflow: visible;
  }

  .app-topnav {
    grid-template-columns: 1fr;
    justify-items: start;
  }

  .top-focus {
    justify-items: start;
  }

  .workspace-grid,
  .metric-grid,
  .import-metrics,
  .import-check-grid,
  .dashboard-grid {
    grid-template-columns: 1fr;
    height: auto;
  }

  .material-form {
    grid-template-columns: 1fr;
  }

  .knowledge-editor {
    grid-template-columns: 1fr;
  }

  .review-editor-fields,
  .review-context-metrics,
  .review-dialog-controls {
    grid-template-columns: 1fr;
  }

  .review-history-item {
    grid-template-columns: 1fr;
  }

  .execution-row,
  .priority-row {
    grid-template-columns: 1fr;
  }

  .customer-panel,
  .chat-panel,
  .profile-panel {
    overflow: visible;
  }

  .profile-panel {
    position: static;
    max-height: none;
  }
}

@media (max-width: 720px) {
  .main {
    padding: 14px;
  }

  .topbar,
  .panel-head,
  .customer-header {
    display: grid;
  }

  .topbar {
    gap: 8px;
  }

  .topbar-heading,
  .top-focus {
    gap: 8px;
  }

  .app-shell.role-sales .topbar {
    grid-template-columns: minmax(0, 1fr) auto;
    align-items: center;
  }

  .app-shell.role-sales .topbar-actions {
    justify-content: end;
  }

  .stage-row,
  .knowledge-row,
  .asset-row,
  .ranking-row,
  .account-row {
    grid-template-columns: 1fr;
  }
}